Orders

How to Check WooCommerce Orders

Overview

This documentation provides a step-by-step guide on how to check and manage orders in WooCommerce from your WordPress dashboard.

Steps to Check WooCommerce Orders

1. Log In to WordPress Dashboard:

   • Navigate to your WordPress website and log in to your WordPress admin dashboard.

2. Navigate to WooCommerce Orders:

   • In the left-hand sidebar, find and click on WooCommerce.

   • From the WooCommerce submenu, click on Orders.

3. View Orders Page:

   • You will be taken to the Orders page, where you can see a list of all recent orders.

   • Each order will be listed with details such as order number, customer name, date, status, and total amount.

   • 

Understanding Order Details

1. Order Status:

   • The status column indicates the current status of each order (e.g., Pending, Processing, Completed, On Hold, Cancelled, Refunded).

2. Order Actions:

   • Hover over an order to see quick actions such as View, Edit, Mark as Complete, and Trash.

3. View Order Details:

   • Click on an order number or the View button to see detailed information about the order.

Order Details Page

1. Order Information:

   • The top section displays general order information, including order number, date, and status.

   • You can change the order status from a dropdown menu if needed.

2. Billing and Shipping Details:

   • Review the customer's billing and shipping addresses.

3. Order Items:

   • This section lists the products ordered, including quantity, price, and any applicable taxes or shipping charges.

   • You can add or remove items, adjust quantities, and update totals if necessary.

4. Order Notes:

   • View any notes related to the order, including automatic notes generated by WooCommerce and manual notes added by you or the customer.

   • Add a new note if you need to communicate something specific about the order.

5. Customer Details:

   • View customer information, such as their email address and phone number, for easy communication.

6. Order Actions:

   • Use the actions dropdown to email order details to the customer, regenerate download permissions for digital products, or perform other actions.

Summary

By following these steps, you can effectively check and manage your WooCommerce orders, ensuring smooth operation and excellent customer service for your online store.